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When I first became a manager, I had no idea what I was doing. I did my best and muddled my way towards how to be an effective leader. I somehow learned how to say and do what I thought were the right things that would lead to positive results. I did well. I earned my numbers and kept getting promoted. At the same time, to my surprise and disappointment, on the inside I felt like the results didn't really add up and I knew that the people and teams I led didn’t always perform as well as I knew they could. And I don’t think team members were all that motivated, either.

 I realized I had to re-think how I was thinking about leadership and how I was leading others. This a-ha moment showed me what I now know is the foundation of creating change that sticks: You have to change your mind-set.

 

 

"True development is about transforming your current operating system, not just increasing your fund of knowledge or your behavioral repertoire." - Robert Kegan, Harvard Graduate School of Education

The Challenge

Are you looking to build your capacity to lead with clarity and focus? Find yourself struggling to motivate your team so you can get stronger results and have positive working relationships? Want to find ways to make sure your communication has efficacy and effectiveness — including when you have to give feedback that may be hard for someone to hear? Wish you could embody resilience, so you can respond rather than react? Are you committed to making a change in how you lead but just keep going back to less-than-effective habits, especially when faced with a particular challenge? 

Or perhaps you're the new leader of a well-established group and faced with building trust and initiating change. Perhaps you or a colleague is challenged by a difficult professional interpersonal relationship and looking to resolve conflict gracefully and productively.

 A Better Way

Drawing from four powerful coaching approaches as well as my own years of experience as a manager and leader, I guide you to make that “operating system” transformation, which is how lasting behavioral change happens. As an Executive Consultant with Roger Schwarz & Associates, I utilize the Mutual Learning approach for powerful sustainable change. Whether in leadership development workshops or one-on-one coaching, you’ll be equipped to respond to whatever leadership challenges you face.

My certifications include: Associate Certified Coach with International Coaching Federation, Roger Schwarz & Associates' Facilitative Coaching, Kegan and Lahey's Immunity to Change, Marshall Goldsmith's Stakeholder Centered Coaching, and Doug Silsbee's Presence-Based Coaching.  

I was thinking I’d get something out of Carrie’s coaching, but I didn’t expect it to be life-changing.
— Coaching client