“You have helped me and hundreds in our organization…your work has truly changed how we interact with each other. We have a lot of skills to build on…and it’s inspiring what we can already do! Please accept a personal, heartfelt thank you.”

“I have you to thank for changing me in many ways – your work with our team, and your friendship and support afterwards. Working with you has fundamentally changed how I think about working with people… I look forward to using mutual learning in my new job.”

“I had to deal with two very difficult conversations that I would probably have handled very differently before I started getting coached by you. I know that I would have felt much more defensive in managing these conversations before then. I still have a tough road ahead...but I feel pretty calm moving into it. I really appreciate that our work is helping me to manage myself and manage these conversations.”

““Your leadership coaching has been revolutionary for me....
And your work has been a lighthouse for our team...just the right direction and support. It is so appreciated!”

“It’s hard for me to put into words how important our work together has been. You have contributed greatly to improvements in how I work with my team, and how our team works together that I believe will have lasting effect. I hope to have the chance to work with you more in the future.”

“The Mutual Learning approach training , team and one-on-one coaching Carrie provided for my department helped to bridge the gap between management and non- management staff, increased the management team capacity to work collaboratively, handle difficult issues and differences more effectively, and bring better internal and external service to our customers. She has a unique ability to get people to see their role in ineffective communication and coach them to become effective leaders and team members.”

“Thanks so much for all your work on so many staff development efforts this year —it has made a real contribution and difference to our work here. I am often struck by how staff across the agency who’ve worked with you are so highly and consistently favorable about your work. They routinely use words like “great” and “wonderful” when your name comes up—not an easy thing for a consultant to achieve. I really appreciate the energy and creativity you bring to this work and appreciate the high level of assistance you have given us.”